A PDQ machine (also called a card machine) processes cashless transactions for businesses, which is why it has become a necessity for most. Card payments are convenient for customers because instead of carrying cash and wallets, they simply swipe their card to pay at any store.
For businesses, card transactions provide a secure and efficient alternative to handling cash. There is no need to store large amounts of money, keep it safe behind the counter, or track the cash flow throughout the day. In fact, some businesses have gone completely cashless and only accept card or digital payments. Relying only on cash can put a business at a disadvantage as compared to its competitors, so it’s crucial for businesses to invest in a PDQ machine.
Choosing the right PDQ machine depends on your business needs. Before you buy one, let’s explore 5 key things you should consider.
1. Whether you need a PDQ machine for online, offline or hybrid sales
The first thing to consider before buying a PDQ machine is how your business operates. Do you have physical stores, online shops or both? This is important because the type of PDQ machine you choose should be compatible with your existing systems and any expansion plans.
· Physical stores may require a countertop or portable PDQ machine.
· Online stores usually only need to invest in an online payment gateway, which can be integrated with the business’s website.
· Hybrid businesses need a system that supports both in-store and online transactions.
2. The costs associated with a PDQ machine
Once you have decided to get a PDQ machine, the next thing to consider is your budget. Knowing the true cost of a PDQ machine will help you match your budget with a suitable option that fits your business needs. We have compiled a detailed PDQ machine price comparison to give you credible insights so you can make the right decision.
Many factors are involved in deciding the cost of a PDQ machine, including:
· Whether you rent or buy the PDQ machine.
· The number of payment points in operation.
· Transaction fees.
· Charges for PCI compliance or extra security features.
· Setup, installation or maintenance charges.
3. Choose a machine that your staff can use confidently
When choosing a PDQ machine provider, consider one that offers comprehensive customer support, especially when it comes to technical assistance. It’s important that your staff know how to use the device properly; otherwise, a lack of knowledge can slow down operations and create frustration for both the staff and the customers.
An ideal PDQ machine provider should provide user-friendly software with an intuitive interface and training assistance. In case of any issue, the provider should also offer quick troubleshooting support.
4. Understand your business type and workflow
Each business industry has a standard workflow that is followed by most businesses operating within that sector. For example, retail shops typically have fixed billing counters and require a fast-paced transaction setup to manage high customer traffic. So, they need a specific type of card machine designed for quick, fixed-location use that is different from what a restaurant would need.
Restaurants often offer billing options for customers at their tables for convenience, so a countertop PDQ machine used in retail shops would not be suitable. Instead, restaurants benefit from a portable card machine that supports features like bill splitting, contactless payments and tipping options.
5. Pick the right PDQ machine according to your setup
Finally, when choosing a PDQ machine, many different factors come into play, as we have discussed. These include the nature of your business (physical, virtual, or both), your industry, your budget, whether you rent or buy the machine, and the specific type of PDQ machine that suits your operations.
Figuring out the right option for your business might feel confusing, but that’s where ComparedBusiness UK helps. We can provide you with detailed quotes from a list of the top PDQ machine providers to make your decision easier.
